My Outward Hound has just changed their shipping policy to better serve our clientele who is interested in more reasonable or faster transit times. Our new policy has is laid out below:
5-8 Business Days
1-5 Business Days
|Alaska & Hawaii
2-5 Business Days
|Canada (Est. Only)
5-10 Business Days
|100 & up
Free Shipping offer is available on Orders that meet or exceed a subtotal of $75 going to a single United States address.
Terms & Conditions of Free Shipping Offer:
1. Free shipping applies to orders that the customer agrees that entire order will be shipped at one time. If an item is on Back order, the entire order will be held until shipped in full.
2. Split shipment deliveries will incur shipping charges if they do not meet or exceed a subtotal of $75.
3. Free Shipping cannot be applied to previous purchases.
4. Only on shipments within the contiguous United States (48 states) AK, HI, Canada do not qualify for Free Shipping.
5. All orders will be held for full shipment. Multiple shipments, if requested, may incur additional charges.
6. Free shipping will go out through one of our standard delivery methods.
*Terms & Conditions are subject to change at any time.How Does Each Method Ship?
We attempt to get each package to you in the fastest and most cost effective way. We use 3 different shipping methods to help serve you.
How Long Will Shipping Take?
- Saver - Ships a combination of 2 shipping methods. Smaller/lighter orders will ship via USPS First Class, and Larger/Heavier orders ship via FedEx SmartPost
- Ground - Ships a combination of FedEx Ground and USPS Priority mail depending on your physical location
- AK & HI - Ships USPS Priority Mail
- Canada (Estimate Only) - If you are from any Canadian Providence we are going to try a Beta Shipping Mode until we can fine tune rates. Shipping will come from the USPS postal service, but as of right now rates will only show up as an estimate. Once order is received we will contact you to give you the exact rate (Sometimes less and unfortunately some may be more.) At this point, due to demand we are going to open the shipping but cannot be 100% correct on rates! Any and all duties are the sole responsibility of the purchaser, not My Outward Hound. OUTWARD HOUND ITEMS ONLY! RUFF WEAR WILL NOT SHIP TO CANADA!
Listed below are average transit times depending on which method your item is shipped, during normal service periods. Every order will receive a tracking number that will show an exact delivery time.
Is There Express Shipping Available?
- USPS - Typically delivered between 2 and 3 days to most locations in the U.S.
- FedEx Ground - Typically delivered Between 1 - 5 Business Days within the contiguous U.S., based on the final destination ZIP code.
- FedEx Smartpost - Transit Times typically 2 to 8 business days within the contiguous U.S., based on the final destination ZIP code. ***Depending on the final delivery address delivery times could take over the 8 business days***
We can offer Express Shipping by calling in, or when you place an order to ask for express shipment pricing. Because of the size of some boxes, sometimes it is economically unfeasible.