MyOutwardHound.com will ship your order anywhere in the 48 United States (AK & HI excluded) for an affordable rate of just $8.99 per order. Orders ship using UPS Ground service.

We will accept returns on any item, for any reason as long as returns are made within 30 days of purchase and are in original, manufacturer packaging and include all accessories. Items must be clean and free of animal residue or signs of wear, or we may refuse to issue credit. A 20% restocking fee will apply on the return of pet clothing, cages, crates or carriers. Customer is responsible for any and all shipping charges on the return, unless we shipped an incorrect or damaged item. In order to make a return, please call to obtain an RMA#. Returns sent without an RMA# will be subject to a 20% restocking/research fee. In the event of a free shipping promotion, any return that causes the order to fall below the free shipping minimum will result in a $5.95 charge which will be deducted from the refund amount.